JOB SUMMARY: The Network Administrator’s role is to ensure the stability and efficient operation of Production network systems that support core business functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices and associated systems.
The Network Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the uptime of Production IT systems.
Manage and monitor all installed network and infrastructure
Proactively ensure the highest levels of system and infrastructure availability. 99.99% uptime
Provides direct support in the day-to-day operations on network hardware; duties include evaluation of network utilization, Network latency time, and manage ISP relations.
Maintaining and troubleshooting Cisco systems, F5 Systems and Cloud WAF
Maintain and troubleshooting customer VPNs
Maintain and troubleshooting Windows DNS, DHCP and NTP
Perform high-level root-cause analysis for service interruption
Install, configure, test and maintain network systems, application software and system management tools.
Maintain and supporting of Production, Staging and DR system network hardware and customer and client support.
Ability to configure, debug and support multiple network environments
Monitor and test application performance for potential bottlenecks, identify possible solutions, work with developers to implement those fixes
Maintain backup, and redundancy strategies
Participate in the design of information and operational support systems
Provide support to corporate help desk for network related issues, Email and DNS
Engage Vendors and other IT personnel for problem support and resolution
Ability to see potential issues and proactively ensure the highest levels of systems and infrastructure accessibility
Support multiple technical systems in 24 x 7 environment operational environments with high uptime requirements. Varied shift schedules may include day, night and weekend hours
InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.
At InstaMed, we invest in our people because people are among our most important assets. We currently have open positions for individuals with sales, marketing, customer relationship and technical skills. We offer an exciting and rewarding work environment for people who want to grow their professional skills and gain experience in a high-technology career in the healthcare industry.
We are committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles. Employees can take an active role in designing a personal strategy to help meet their short-term and long-term “health care and insurance” and “retirement savings” objectives. Benefit plans include medical, dental, vision, spending accounts, short & long term disability, basic life insurance, employee and dependent supplemental life insurance, business travel accident insurance, group personal excess liability insurance, group legal services, and 401(k) savings.
In addition to health & welfare benefits, a variety of employee programs are offered to eligible employees including paid sick, personal and vacation time away, parental leave, back-up child care services, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.
Compensation plays a critical role in our ability to attract, retain and motivate our workforce. Our compensation framework is designed to align the long-term interests of our employees with those of our shareholders by generating sustained value and reinforcing personal accountability.
InstaMed is an Equal Opportunity Employer.