ORS Partners

Network Development Representative

Job Locations US-PA-Philadelphia
# of Openings
1
Category
Sales / Business Development

Overview

JOB SUMMARY: The Network Development Representative (Inside Sales) position is ideal for a candidate who is willing and able to learn and grow in a fast-paced environment. This position will be responsible for supporting the company’s efforts to increase healthcare provider adoption by enrolling providers for electronic payment and remittance advice processing via the InstaMed network. The NDR will be required to manage customers' expectations and experience in a way that results in high customer satisfaction, maintain frequent voice and email contact with customers, and be required to maintain strong working relationships with other departments within InstaMed. Superior customer contact skills and a strong attention to detail are required.

Responsibilities

  • Conduct provider outreach through marketing campaigns on behalf of InstaMed’s payer partners
  • Communicate effectively with healthcare providers regarding the benefits of converting from paper to electronic payments
  • Facilitate provider enrollment, including quality control/analysis of enrollment data to ensure 100% accuracy of captured information
  • Deliver an enrollment experience which promotes product understanding and customer satisfaction
  • Respond to direct customer inquiries in an expeditious and professional manner
  • Submit high quality solutions for development of knowledge base
  • Any other duties as applicable to the position

Qualifications

  • Strong customer contact skills
  • Outstanding attention to detail
  • Proficiency in all aspects of Microsoft Office
  • Bachelor’s Degree
  • Tenacious, outgoing and highly motivated to reach out to provider prospects
  • Collaborative work style
  • Ability to seek out and apply new technical and healthcare industry knowledge quickly
  • Strong ability to present and effectively communicate usage of products
  • Sound judgment in setting customer expectations and managing sensitive customer situations
  • Excellent organizational skills in managing multiple provider adoption campaigns simultaneously
  • Excellent oral and written communication skills – people person

COMPANY PROFILE:

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

 

HIGH-GROWTH ENVIRONMENT:

At InstaMed, we invest in our people because people are among our most important assets. We currently have open positions for individuals with sales, marketing, customer relationship and technical skills. We offer an exciting and rewarding work environment for people who want to grow their professional skills and gain experience in a high-technology career in the healthcare industry.

 

BENEFITS:

We are committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles.  Employees can take an active role in designing a personal strategy to help meet their short-term and long-term “health care and insurance” and “retirement savings” objectives.  Benefit plans include medical, dental, vision, spending accounts, short & long term disability, basic life insurance, employee and dependent supplemental life insurance, business travel accident insurance, group personal excess liability insurance, group legal services, and 401(k) savings.

 

In addition to health & welfare benefits, a variety of employee programs are offered to eligible employees including paid sick, personal and vacation time away, parental leave, back-up child care services, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

 

COMPENSATION:

Compensation plays a critical role in our ability to attract, retain and motivate our workforce.  Our compensation framework is designed to align the long-term interests of our employees with those of our shareholders by generating sustained value and reinforcing personal accountability.

 

InstaMed is an Equal Opportunity Employer.

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