ORS Partners

Payment Settlement Analyst

Job Locations US-PA-Philadelphia
# of Openings
Payment Settlement


JOB SUMMARY:  The Payment Settlement Analyst is an entry level position responsible for monitoring and resolving ACH Returns, Notification of Changes, and Chargebacks incurred on all bank accounts.  Attention to detail, disciplined follow-up procedures, ability to absorb, maintain knowledge or processes, and initiative are the keys to success.  This position will be instrumental in improving on existing policies & procedures and establishing financial controls. 



  • Monitor electronic payment settlement (EFT, ACH, Credit Cards, etc.) between healthcare providers, health plans, and/or patients to ensure they are processed accurately
  • Download ACH Returns/NOCs reports from various banking portals
  • Create cases for ACH Returns and perform customer outreach to resolve Returns in a timely manner.
  • Work with customers and Processors to resolve Chargebacks incurred on their accounts.
  • Research and follow up on reconciling items as needed
  • Complete daily and monthly settlement reports for compliance and audit purpose
  • Be on cutting edge of electronic payment processing, understanding NACHA rules, new payment products, and continually learning in an entrepreneurial environment
  • Any other duties as applicable to the position


  • Proficient with Microsoft Office, especially Excel
  • Knowledge of credit card processing workflows
  • Excellent oral and written communication skills
  • Ability to effectively communicate across multiple departments in a clear, professional, and courteous manner which foster a positive, enthusiastic, and cooperative work environment.
  • Self-Motivated with the ability to work independently
  • Exceptional organizational and time-management skills with attention to detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment
  • High ethical and moral standards
  • Ability to act discretely with confidential information
  • Positive and enthusiastic attitude
  • Team-oriented with a commitment to the success of everyone in the company 



The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.


We offer a competitive compensation package. Benefits include medical, dental, vision discount program, short-term disability, long-term disability, life insurance, stock options and 401(k).


Please send resumes to: careers@instamed.com


InstaMed is an Equal Opportunity Employer


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