ORS Partners

Sr. Product Manager - Engagement

Job Locations US-PA-Philadelphia
# of Openings
Product / Project Management (non-IT)


JOB SUMMARY: The Engagement Product Manager position will be responsible for the overall management of InstaMed Engagement Solutions.  This includes, but is not limited to, consumer workflows across constituent bases, consumer billing and eStatement adoption, and patient check-in.  The position will be responsible for planning and developing the product roadmap, developing business cases, writing feature requirements, and managing feature delivery through the software delivery lifecycle. We are searching for a candidate that has strong project management and organizational skills, is a good communicator, and demonstrates proficiency in business analysis tools. 


Some travel will be required for this position.



Essential Functions:

  • Focus on innovation and thinking out of the box to drive growth
  • Develop and execute on Engagement roadmap
  • Lead and deliver with multiple stakeholders – Marketing, Application Development, Compliance, Legal, and Operations
  • Ability to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong, talented, opinionated team
  • Any other duties as applicable to the position


  • Undergraduate Degree
  • 5+ years of Product Management experience at a technology company
  • Experience with web and/or app-based consumer interactions
  • Strong written and oral communication skills
  • Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people, and getting things done.



InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.



At InstaMed, we invest in our people because people are among our most important assets. We currently have open positions for individuals with sales, marketing, customer relationship and technical skills. We offer an exciting and rewarding work environment for people who want to grow their professional skills and gain experience in a high-technology career in the healthcare industry.



We are committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles.  Employees can take an active role in designing a personal strategy to help meet their short-term and long-term “health care and insurance” and “retirement savings” objectives.  Benefit plans include medical, dental, vision, spending accounts, short & long term disability, basic life insurance, employee and dependent supplemental life insurance, business travel accident insurance, group personal excess liability insurance, group legal services, and 401(k) savings.


In addition to health & welfare benefits, a variety of employee programs are offered to eligible employees including paid sick, personal and vacation time away, parental leave, back-up child care services, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.



Compensation plays a critical role in our ability to attract, retain and motivate our workforce.  Our compensation framework is designed to align the long-term interests of our employees with those of our shareholders by generating sustained value and reinforcing personal accountability.


InstaMed is an Equal Opportunity Employer.


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