ORS Partners

  • Business Development Associate

    Job Locations US-PA-Philadelphia
    # of Openings
    Sales / Business Development
  • Overview

    JOB SUMMARY: InstaMed is looking for self-motivated, proactive, results-oriented candidates who want to excel and learn in an open, professional, and team-oriented environment. Individuals in this position will have the opportunity to directly impact revenue retention and revenue growth.



    Essential Functions:

    • Support sales activities which contribute to the achievement of the annual revenue plan and account retention
    • Demonstrate a thorough understanding of InstaMed solutions, products and processes
    • Review and submit enrollment forms and initiate contracts for Professional Services
    • Shepherd tasks for typical incoming account requests related to: remapping outlets/MIDS, renaming of outlets, DBA name changes, etc.
    • Validate solution scope and expected volumes for new enrollments
    • Resolve customer escalations and provide the customer with timely status updates and resolution
    • Collaborate with InstaMed Business Development, Professional Services and Customer Service in support of our customers
    • Show preparation on weekly summaries to manager
    • Maintain accurate and timely documentation of all activities relevant to the position
    • Any other duties as applicable to the position



    • Excellent people skills and ability to build relationships with customers.
    • Ability to quickly learn and understand InstaMed’s solution suite and articulate our value proposition.
    • Sound judgment in setting customer expectations and managing sensitive customer situations.
    • Excellent organizational skills in daily calling activities and follow-ups.
    • Experience in a customer-facing position.
    • Healthcare technology experience preferred.
    • Bachelor’s Degree required.


    The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.



    InstaMed powers a better healthcare payment experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, moving money and healthcare data seamlessly and improving consumer satisfaction. Everyone benefits from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.


    InstaMed is an Equal Opportunity Employer.


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