JOB SUMMARY: The Customer Service Associate will be responsible for the resolution of customer issues related to InstaMed’s platform for healthcare and financial transactions. The Customer Service Associate is required to manage the customers' expectations and experience in a way that results in high customer satisfaction, and must maintain frequent voice and email contact with customers and business partners. This is a technical entry level position groomed for future growth with the company.
The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.
We offer a competitive compensation package. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, and 401(k).
InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.
InstaMed is an Equal Opportunity Employer.