ORS Partners

  • Provider Adoption Specialist

    Job Locations US-PA-Philadelphia
    # of Openings
    Professional Services
  • Overview

    JOB SUMMARY: InstaMed is looking for self-motivated, proactive, results-oriented candidate who wants to excel in an open, professional, and team-oriented environment. Individuals in this position will work cross-functionally in the support of driving provider adoption communication with Payer clients. We are searching for a candidate that is curious and passionate, with a strong ability to understand people and organizations and identify mutually beneficial solutions to the problems they face in the rapidly evolving healthcare payments industry.



    Essential Functions:

    • Support growth of the InstaMed Network via the development and execution of provider adoption campaigns
    • Build and nurture strategic relationships with operational and executive staff within payer organizations
    • Collaborate with Marketing, Provider Outreach, Business Development, and Customer Service in support of clients
    • Deliver end-user training, and product demonstrations, that drive solution adoption and satisfaction
    • Participate in regular meetings with payers, both on-site and remote, to ensure exceptional customer retention and overall satisfaction with InstaMed’s solutions
    • Respond to service escalations in a timely manner and ensure escalations are brought to full resolution
    • Any other duties applicable to the position


    • Excellent people skills and ability to build meaningful relationships with customers
    • Ability to quickly learn and understand InstaMed’s solution suite
    • Healthcare and Payments industry experience preferred
    • Project Management experience a plus
    • Strong analytic and problem-solving skills
    • Minimum 3 years of professional experience working with technology solutions in a customer-facing position
    • Bachelor’s Degree or higher
    • Strong analytical strategic thinking and communication skills
    • Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people and getting things done
    • Proficiency in all aspects of Microsoft Office



    The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.


    We offer a competitive compensation package. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, and 401(k).



    InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.


    InstaMed is an Equal Opportunity Employer.


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