ORS Partners

  • Professional Services - Manager, Payer Implementations

    Job Locations US-PA-Philadelphia
    # of Openings
    Professional Services
  • Overview

    JOB SUMMARY: The Professional Services Payer Implementation Manager position will be responsible for implementing new health plan customers on InstaMed’s payer focused solutions. The ideal candidate will have extensive project management experience in healthcare technology and be able to learn in a fast-paced environment.  The Implementation Manager must be effective at time management and be capable of successfully managing 4 to 8 concurrent implementation projects.  The Implementation Manager will be assessed on overall project success, customer satisfaction and teamwork/collaboration.

    Individuals in this position will have the opportunity to directly impact business processes, product development and revenue.  The Implementation Manager will be required to maintain strong working relationships with other personnel in sales, contracting, product management and technical operations. New employees experience the unique benefits afforded by a startup environment, specifically accelerated professional growth and exposure to a wide variety of business areas.


    Essential Functions:

    • Extensive Project Management experience with complex technology solutions
    • Strong ability to rapidly learn InstaMed’s platform and solutions
    • Strong ability to acquire and apply new technical and industry knowledge quickly
    • Excellent organizational skills in managing timelines of implementations
    • Sound judgment in setting customer expectations and managing sensitive customer situations
    • Strong ability to present and effectively communicate product use
    • Excellent oral and written communication skills
    • Outstanding attention to detail
    • Proficiency in all aspects of Microsoft Office
    • Any other duties as applicable to the position


    • Minimum of 5 years’ experience in a customer-facing position with a technology-oriented company
    • Knowledge of Payer operational processes (i.e. Claims, Billing, etc) is a plus
    • Prior experience working for or with Payers is preferred
    • Bachelor’s Degree



    The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.


    We offer a competitive compensation package. Benefits include medical, dental, vision discount program, short-term disability, long-term disability, life insurance, stock options and 401(k).



    InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.


    InstaMed is an Equal Opportunity Employer.


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