• Professional Services Provisioning Associate

    Job Locations US-PA-Philadelphia
    # of Openings
    Professional Services
  • Overview

    JOB SUMMARY: InstaMed is looking for self-motivated, proactive, results-oriented candidates who want to excel and learn in an open, professional, team-oriented environment. Individuals in this position will have the opportunity to directly impact business processes, product development and revenue.  The Provisioning Associate will be required to maintain strong working relationships with other personnel in sales, contracting, product management and technical operations. New employees experience the unique benefits afforded by a startup environment, specifically accelerated professional growth and exposure to a wide variety of business areas.



    Essential Functions:

    • Manage implementation queue for InstaMed’s solutions with healthcare providers
    • Ensure accuracy of all customer orders receive from Sales and Contracting
    • Configure contracted solutions for InstaMed’s healthcare provider customers on the InstaMed Platform
    • Coordinate with internal departments and InstaMed’s partners as needed on provisioning activities
    • Maintain documentation in InstaMed’s CRM on customer provisioning status, next steps, and expected go live date.
    • Coordinate and collaborate with InstaMed’s Partner Implementation team regarding the provisioning of new partner implementations
    • Collaborate with InstaMed’s Business Development, Product Management, Customer Service and Merchant Boarding/EDI Enrollment Departments in support of customer provisioning
    • Help provide oversight and training to our Professional Services Co-Op
    • Assist in testing new InstaMed releases
    • Any other duties applicable to the position


    • Healthcare technology experience preferred
    • Bachelor’s Degree or higher
    • Strong Attention to Detail
    • Understanding of the Healthcare Industry
    • Excellent organizational skills in managing timelines of multiple tasks
    • Ability to rapidly learn InstaMed’s platform and solutions
    • Ability to acquire and apply new technical and industry knowledge quickly
    • Proficiency in all aspects of Microsoft Office



    The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.


    We offer a competitive compensation package. Benefits include medical, dental, vision discount program, short-term disability, long-term disability, life insurance, stock options and 401(k).



    InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.


    InstaMed is an Equal Opportunity Employer.


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