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Business Development Coordinator

Business Development Coordinator

# of Openings 
Job Locations 
Business Development

More information about this job



InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.



InstaMed is looking for self-motivated, proactive, results-oriented candidates who want to excel and learn in an open, professional, and team-oriented environment. Individuals in this position will have the opportunity to directly impact revenue retention and revenue growth. The Business Development Coordinator is responsible for supporting relationships with InstaMed’s healthcare provider accounts and Account Management teams. 


Essential Functions:

  • Support Account Management activities which contribute to the achievement of the annual revenue plan and account retention
  • Demonstrate a thorough understanding of InstaMed solutions, products and processes
  • Review and submit enrollment forms and initiate contracts for Professional Services
  • Shepherd tasks for typical incoming account requests related to: remapping outlets/MIDS, renaming of outlets, DBA name changes, etc.
  • Validate solution scope and expected volumes for new enrollments
  • Resolve customer escalations and provide the customer with timely status updates and resolution
  • Collaborate with InstaMed Business Development, Professional Services and Customer Service in support of our customers
  • Show preparation on weekly summaries to manager
  • Maintain accurate and timely documentation of all activities relevant to the position
  • Any other duties as applicable to the position  


  • Excellent people skills and ability to build relationships with customers
  • Ability to quickly learn and understand InstaMed’s solution suite and articulate our value proposition
  • Sound judgment in setting customer expectations and managing sensitive customer situations
  • Excellent organizational skills in daily calling activities and follow-ups
  • Experience in a customer-facing position
  • Healthcare technology experience preferred
  • Bachelor’s Degree or higher


The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.


We offer a competitive compensation package. Benefits include medical, dental, vision discount program, short-term disability, long-term disability, short-term disability, life insurance, stock options and 401(k).


InstaMed is an Equal Opportunity Employer.

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