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Professional Services Data Analyst

Professional Services Data Analyst

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Professional Services

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InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.


The Professional Services Data Analyst will be responsible for managing the implementation of InstaMed Patient Billing solutions for healthcare providers. The Data Analyst must possess excellent technical problem-solving skills, effective at project management, detailed knowledge of working with importing/exporting data, and a desire in simplifying the patient experience. InstaMed is a fast-paced healthcare technology company, so the ability to learn and retain product knowledge is critical to success.


InstaMed is looking for self-motivated, proactive and results-oriented candidates who want to excel and learn in an open, professional and team-oriented environment. Individuals in this position will have the opportunity to directly impact business processes, product development and revenue. The Data Analyst will be required to maintain strong working relationships with other personnel in Sales, Account Management, Product Management, and Technical Operations. New employees experience the unique benefits afforded by a startup environment, specifically accelerated professional growth and exposure to a wide variety of business areas.


Essential Functions:


Manage Client Implementations - Guide multiple clients through a full implementation to support parsing of client’s data and the resulting composition of any print or electronic layouts.


  • Collect, analyze, and document client’s business & technical requirements.
  • Understanding the customer’s data and mapping it to structured formats
  • Apply design principles and create output that simplifies the patient experience.
  • Any other duties applicable to the position.

Key Competencies:


  • Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Initiative - Undertakes self-development activities; seeks increased responsibilities; Asks for and offers help when needed.


  • Analytical with strong attention to detail and passion to figure out tough problems
  • Excellent organizational skills in managing timelines of multiple implementations
  • Eagerness to learn and apply new technical and industry knowledge
  • Excellence in customer communication and managing difficult situations
  • ETL experience preferred
  • Project management experience preferred
  • Bachelor’s degree or higher

The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.

We offer a competitive compensation package. Benefits include medical, dental, vision discount program, short-term disability, long-term disability, life insurance, stock options and 401(k).

InstaMed is an Equal Opportunity Employer.

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